This is a year-round, full time position, reporting to the PMO Director on the Pursuit IT Team.  The successful candidate will assist in leading and coordinating in-flight and upcoming IT projects including new acquisitions as well as system replacements in our existing software portfolio. They will be expected to liaise closely with the Pursuit teams in all geographies, with opportunity for scheduled trips and short-term relocations as needed.

Successful candidates will have at least a bachelor’s degree in computer science, engineering, or business management with an emphasis on information technology. Practical experience of seven years or more is preferred. PMP®-certification is required. 

• Manage and oversee large scale, high impact IT deployments and acquisitions from planning to delivery
• Oversee project budgets, resources, vendors, cost, schedule and scope.  
• Utilize industry best practices, techniques, and standards throughout entire project execution. 
• Liaising with Business stakeholders to establish project scope and objectives through documented requirements gathering and process flows.  
• Track project performance and monitor, report and mitigate project risks  
• Maintain regular upstream and downstream communication with all Business stakeholders on updates, challenges and opportunities on projects. 
• Work closely with Pursuit IT teams to develop strategies and best-approaches for roll-outs  
• Manage RFP process from requirements gathering through vendor selection
• Coordinate the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the business.  
• Attend conferences and training as required to maintain proficiency

EXPERIENCE NECESSARY

• Bachelor’s Degree in computer science, engineering, or business management with an emphasis on information technology.
• Project Management Certification (PMP)
• Proven experience with Project Management in an IT environment for 7+ years
• A strong understanding of formal project management methodologies 
• Previous experience leading vendor evaluation and RFP processes 
• Familiarity with the hospitality industry and reservation system applications  

DESIRED QUALITIES AND BEHAVIORS

• Strong commitment to working as a team
• Ability to foster strong working relationships
• A willingness to learn, recommend, and work with new technologies
• Strong ability to juggle multiple projects and priorities
• Ability to perform and oversee complex tasks and prioritize based on business strategy  
• Ability to grow, adapt and change as needed to meet the needs of the business
• Strong communication skills with the ability to work with a variety of stakeholders
• Ability to work within a geographically-diverse team in a broad range of time zones
• Resourceful, adaptable, resilient, and having a strong sense of self-awareness
• Flexibility to organize and prioritize in a fast-paced, dynamic environment
• Ability to document and articulate technical requirements to stakeholders outside of the IT team
• Strong leadership skills, including the ability to manage change and motivate teams
• Culture-forward focus, with an eye on improving employee engagement
• Reputation as an unwavering role model
• Strong sense of urgency
• A natural drive and curiosity about Pursuit’s many lines of business and what “could be…”

This list describes at a high level what this job requires, but no job description can anticipate every single task, issue or project that could come up. Pursuit reserves the right to adjust, reduce, add, or change job tasks as needed for the success of the business.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job.  Some travel is expected, so ability to travel in US and Canada is required. 

Pursuit is a global attractions and hospitality company that connects guests and staff to iconic places through unforgettable and inspiring experiences and strives to become the world’s leading provider of iconic attractions and hospitality experiences.  Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI.

Pursuit’s mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences. We deliver rich travel experiences to the global market through our unique hotels and lodges, recreational attractions, retail, food and beverage, sightseeing, tours and travel products. Today, the company enjoys strong perennial demand with operations in or adjacent to Banff, Jasper and Waterton Lakes National Parks in Canada; Glacier, Denali, and Kenai Fjords National Parks in the United States; and our Flyover attractions, FlyOver Canada in Vancouver, B.C. and FlyOver Iceland in Reykjavik, and FlyOver Las Vegas in Nevada.  A new FlyOver attraction in Toronto, ON is anticipated in 2024.  May, 2021 brought the grand opening of the Sky Lagoon, a premier oceanfront geothermal lagoon experience near Reykjavik, Iceland.  Through its Refresh Build Buy strategy, Pursuit is continuing its growth trajectory into new iconic locations around the world.

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.  

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team! 

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at BJCtalent@pursuitcollection.com or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.