Pursuit

Boat Captain Tour Guide, Maligne Lake

Job Locations CA-AB-Jasper
Job Post Information* : Posted Date 3 weeks ago(12/02/2024 3:00 PM)
Job ID # (iCIMS)
2024-32553
Job Posting Categories
Recreation/Guest Services

What will be your daily pursuit?

  • Provide an animated, interactive and personalized interpretation of the local history, wildlife, vegetation and geology related to Maligne Lake and Jasper National Park that exceeds our guests ‘expectations.
  • Provide safe operation of the vessel while acting as the Master of the ship. Strictly following Transport Canada regulations and Maligne Lake Procedures.

What will your compensation be?

The starting salary for this position is $19.50 / hour + $1.00 / hour for every regular hour worked. 

When does this adventure begin?

This role begins May 5 and runs until October 14, 2025. 

What perks can you expect?

  • Join an inclusive, global team and make life-long connections. 
  • Enjoy free access to Pursuit attractions and 50% off for friends. 
  • Get discounts on hotel stays, dining, and retail. 
  • Access subsidized mental health and wellness resources. 

What will you do in this job?

Tour guides/captains demonstrate a positive attitude and excellent communication skills to ensure that a high level of customer service is given to each guest

  • Operate tour boats with the safety of all passengers as the primary focus, in accordance with Transport Canada regulations (Master Limited <60 tonnes)
  • Provide an interpretive tour experience in accordance with our programming standards to ensure all visitors to Maligne Lake have an enjoyable and valuable experience
  • Assist guests with any needs while on tour and at Spirit Island including assistance on/off the boat, photograph taking, answering questions and providing interpretive points as per our Maligne Lake programming requirements
  • Maintain trip and mechanical logs
  • Operate in a 1st responder role under direction from home base to any on-water incidents that you may happen upon during your tour 
  • Interact closely with our fleet maintenance team as to mechanical issues and effective operation of the tour boats
  • Sustain a safe and clean environment in all areas controlled by Maligne Lake

What skills and experience do you need for this job?

  • Passionate and energetic hospitality driven individual who enjoys engaging with guests on an ongoing basis
  • Strong desire to create long lasting positive memories for guests
  • Relaxed, flexible and able to handle a few curve balls 
  • Committed to Safety First and the highest quality of cleaning standards 
  • Work ethic and commitment to the team and guest
  • Internally motivated with a consistently high level of energy
  • Enjoy working in a busy, fast-paced environment
  • Comfortable working on your feet for extended periods of time in both an indoor and outdoor environment. Be prepared for all weather conditions (snow, rain, wind, hail) 
  • Must meet the organization grooming and appearance standards
  • High attention to detail and good communication skills
  • Strong customer service skills
  • Ability to effectively manage your time
  • Public speaking skills
  • To be certified by Transport Canada you must be a Canadian citizen or permanent resident
  • Mechanically inclined
  • Marine First Aid required (course will be scheduled during training)
  • Class 4 driver’s license an asset
  • To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

What will your work environment be like?

  • Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies. 
  • Fun. You'll be meeting team members from across the globe and get to participate in tons of team events. 
  • Independent. You’ll spend your days in and around our amazing properties.   
  • Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.   
  • Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required  

  

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.  

EEO

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.  

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team! 

 

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at BJCtalent@pursuitcollection.com or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted. 

 

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