Pursuit

Specialty Tours Lead, Lake Minnewanka

Job Locations CA-AB-Banff
Job Post Information* : Posted Date 3 weeks ago(12/02/2024 10:00 AM)
Job ID # (iCIMS)
2024-32603
Job Posting Categories
Recreation/Guest Services

What will be your daily pursuit?

Your daily pursuit is mentoring and leading your team, ensuring every guest enjoys a captivating journey filled with stories, insights, and memorable moments as they explore the wonders around them.

What will your compensation be?

The wage for this position is $20.50/hour.

When does this adventure begin?

This job is posted as part of our seasonal hiring for Spring/Summer, 2025. Preference will be given to candidates who are available for a contract from April 28-October 18. 

What perks can you expect?

  • Join an inclusive, global team and make life-long connections. 
  • Enjoy free access to Pursuit attractions and 50% off for friends. 
  • Get discounts on hotel stays, dining, and retail. 
  • Access subsidized mental health and wellness resources. 

What will you do in this job?

  • Be prepared for a fast-paced work environment with changing conditions 
  • Demonstrate a positive attitude and good communication skills 
  • Ensure that a high level of customer service is given to each guest 
  • Deliver high-standard interpretive commentary on board each tour 
  • Safely operate tour boats, in accordance with Transport Canada regulations Master Limited <60 Ton
  • Participate in the global effort to keep all areas of Minnewanka clean and wildlife safe 
  • Manage inventory for specialty cruises  
  • Work alongside tour interpretation lead to conduct tour evaluations of specialty cruises 
  • Stay up to date with private chartered cruises and ensure proper preparations are made in terms of set up and food/beverage 
  • Set the standard and motivate a team of up to 15 to complete day to day tasks and ensure smooth daily operations  
  • Effective handling of complaints and disputes while adhering to and setting the example of hospitality standards  

What skills and experience do you need for this job?

  • High attention to detail and good communication skills 
  • Comfort and experience in providing feedback in a constructive manner to improve employee performance and engagement 
  • Ability to multitask in fast paced environments 
  • Ability to think calmly and clearly in any situation 
  • Be a self-starter and have a passion for motivating others 
  • Desire and passion to lead a team by example and set standards for hospitality 
  • Utilizes interpersonal and communication skills to effectively influence, and encourage others as well as creating an environment of mutual trust and respect 
  • Be solution oriented and strive to effectively solve problems in a timely manner 
  • Strong customer service skills 
  • Public speaking skills 
  • Mechanically inclined 
  • Second language an asset 
  • Cash handling experience 
  • To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
  • Master Limited <60 Ton an asset

What will your work environment be like?

  • Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies. 
  • Fun. You'll be meeting team members from across the globe and get to participate in tons of team events. 
  • Independent. You’ll spend your days in and around our amazing properties.   
  • Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.   
  • Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required  

  

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.  

EEO

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.  

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team! 

 

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at BJCtalent@pursuitcollection.com or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted. 

 

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