Pursuit

Bell Person, Prince of Wales Hotel

Job Locations CA-AB-Waterton
Job Post Information* : Posted Date 3 weeks ago(12/02/2024 3:00 PM)
Job ID # (iCIMS)
2024-32673
Job Posting Categories
Front Office/Guest Services

What will be your daily pursuit?

Your daily pursuit is creating a welcoming environment for guests by providing a seamless, safe, and enjoyable experience.

What will your compensation be?

The starting salary for this position is $16.50 per hour. 

When does this adventure begin?

This job is posted as part of our seasonal hiring for Spring/Summer, 2025. 

What perks can you expect?

  • Join an inclusive, global team and make life-long connections. 
  • Enjoy free access to Pursuit attractions and 50% off for friends. 
  • Get discounts on hotel stays, dining, and retail. 
  • Access subsidized mental health and wellness resources. 

What will you do in this job?

  • Greet guests on arrival and help them with parking and their luggage 
  • Act as an ambassador of the Hotel and the National Park offering guests information about hotel history, available services, points of interest in the surrounding area, and entertainment options 
  • Own the lobby and other public areas of the hotels’ cleanliness ensuring a welcoming arrival for guests  
  • Operates the parking booth to greet guests, direct traffic and take payments for parking permits  
  • Proactively offers concierge services to enhance guest’s stay such as room deliveries, making dinner reservations and solving inhouse guest concerns 
  • Operate one of Canada’s oldest elevators to transport guests  
  • Lead a daily walking tour of the hotel, highlighting the unique history and culture of the hotel and local area  
  • Craft and perform entertaining nightly presentations to 20-60 guests on the history of the hotel 
  • Communicates effectively with all departments offering help when needed 
  • Offers assistance to guests and teammates 
  • A utility player who assists other departments with a variety of job duties  
  • Perform other duties as requested by management 

What skills and experience do you need for this job?

  • Guest service or Bell Person experience preferred  
  • Work-ethic and commitment to the team and guests is key  
  • Willing and able to work solo or as part of a team  
  • Public speaking skills required 
  • Committed to Safety First  
  • Organized with a great eye for detail  
  • Self-motivated, energetic, and professional 
  • Kind to others and always bring your best  
  • An active listener and the ability to tell stories to guests 
  • Ability to work in a fast-paced environment managing multiple tasks at once 
  • Ability to anticipate guest needs 
  • Calm demeanor with conflict resolution skills 
  • Physically able to complete the duties required 
  • A good communicator, always suggesting ideas and solutions  
  • Helpful and friendly, willing to go the extra mile  
  • Relaxed, flexible and able to handle a few curve balls  
  • Ready for an adventurous summer!  

What will your work environment be like?

  • Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies. 
  • Fun. You'll be meeting team members from across the globe and get to participate in tons of team events. 
  • Independent. You’ll spend your days in and around our amazing properties.   
  • Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.   
  • Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required  

  

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.  

EEO

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.  

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team! 

 

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at BJCtalent@pursuitcollection.com or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted. 

 

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