The Application Manager, F&B and Retail is responsible for leading the team analyzing, designing, implementing, and maintaining IT systems for our restaurants and retail business segment (approximately 30 restaurants and 50 stores) They will collaborate with various departments to understand their software needs, troubleshoot issues, and ensure systems are running smoothly. Additionally, they evaluate existing applications, recommend improvements, partner with solution providers, and ensure compliance with organizational policies and industry regulations

The salary range for this role is $100,000/year to $131,000/year (depending on qualifications and location). This role is eligible for a yearly 10% bonus. Pursuit offers a full suite of benefits, including discounts at our hotels, restaurants, and attractions, flexible time off, a 401k contribution matching plan if located in teh US or in Canada, a RRSP program. This role can be based in any of either Banff/Jasper, Calgary, Denver. 

• Systems Management: Oversee and manage POS systems, self-service kiosks, and online ordering platforms for food & beverage and retail operations
• Inventory Management: Oversee IT systems that manage inventory and procurement
• Accounting and Reporting: Ensure consistent data is available to Accounting and reporting is available to support decision making
• Planning: Plan upgrades and maintenance to keep applications current and secure and budget for systems operational and capital costs
• Vendor Management: Meet with vendors to ensure progress on the enhancements Pursuit needs and determine how new features relate to Pursuit
• Team: Support the team with resolving issues, documentation, and their development goals
• Compliance: Ensure that software applications comply with organizational policies, industry regulations, and best practices for data security, privacy, and accessibility

Ideal Experience

• Bachelor's degree in Information Technology, Computer Science, or a related field
• Previous experience with POS systems or hospitality application analysis
• Proficiency in reporting or database management systems
• Certification in relevant technologies or methodologies (e.g., ITIL, Agile, PMP) a plus.
• Previous (minimum of 3 years) experience in an IT role within the F&B  or hospitality industry.

Critical Competencies for Success

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Detail-oriented with a focus on accuracy and quality.
• Familiarity with project management methodologies and tools.

At Pursuit, our office is more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun. 

About Us: 

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.  

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Las Vegas, and Chicago. 

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.   

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!  
 
We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com. 
 
We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted. 

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